A couple days ago I was at the Dr’s office with my daughter and sitting in the crowded waiting room, waiting for the doctor to see her. She’s had a rough time getting over what we first thought was just a cold– and it morphed into a 4 week round of sickness that really had her beat down. There was a lot of coughing and sniffling and phones ringing going on in that waiting room.
And then my phone rang.
A young woman asked for me by my name, saying she was looking for some counseling. I had a hard time hearing her, and I couldn’t quite get her name nor the name of the person who she said referred her to me. I told her I would love to talk with her further but that I was at the doctor’s office and could she text me her name and phone number so I could call her back later, after the appointment?
She said she would do that. But I never received a text from her that day.
When I looked into my call history to see if I could find her number and call her, I found it was a private, unlisted number. There was no way for me to contact her now. There was no way for me to call the person who had referred her because due to the noisy room and the poor reception, I couldn’t quite get the name of who she said had referred her to me.
So a woman reached out to me for help. And I cannot reach her. And that thought breaks my heart. But more importantly, I wonder how broken her heart is and if she is okay?
My husband and I have a ministry where we do a type of crisis counseling for marriages at the breaking point. Many times the couples have already tried formal counseling with a trained marriage therapist, or they sought counseling at their church, and they’re still at the end of their rope. They’re at a crossroads and need help at that very point –or their marriage might not make it.
I’ve also met with women on a one-to-one basis to encourage and coach them through any troubling life issue that they’re having trouble dealing with. Together we dig into the truth of God’s Word, the principles of healthy living and having a sound mind, and we prayerfully unite to make a breakthrough of sorts; or at least to initiate the beginning of a breakthrough– so that she at least walks out of our time together without that foreboding sense of I Can’t make it through this! hanging over her.
But I couldn’t do this with that woman. I couldn’t even offer an encouraging word in that busy noisy setting I was in, other than “I will call you right back!”
I don’t know what exactly this woman was calling me about. But I do know that she tried to ask for help. And that tells me that she’s possibly already on track– because she initiated a call; she reached out.
I want to tell her and every one of you who is hurting– Don’t stop! Don’t stop seeking the compassionate help that everyone deserves when their situation is critical, when their load in life is unbearably heavy. Don’t stop asking for someone to meet with you. Look for a capable, kind person with the resources and background experience that you need for the situation you’re in. Don’t be afraid to say what you’re feeling! Please call someone for help. And if you can’t reach them, call again.
One of the hardest things about going through a crisis or facing a troubling situation where you feel you’re not equipped, is the accompanying loneliness or isolation that you might be experiencing. You have a major problem, when you’ve got a major problem–but add to that a sense of being alone in the journey, or cut off from fellowship, or if you mistakenly felt rejected by God, and you now have an unbearable burden.
We weren’t meant to face challenges and fight battles as a Super Solo Survivor. We are capable people but we are human– we need to grieve, mourn our losses, and be real about the pain we feel. Hiding our trauma or our anxiety keeps us bound up in that. It’s time to get real about what we face, what we cannot deal with on our own. It doesn’t mean we are weak or an inferior Christian– it means we feel, we ache, we hurt, and we heal.
This has been a rough year for me, emotionally, with complex problems in some surprising relationships that have worn me out, worn me down a little. But I’ve also had certain precious relationships grow in richness and love and comfort. There’s been hugs and prayerful support and sometimes that compassionate listening ear that lets you just pour it all out. We need to pour it out. Don’t let the pain build up inside, my friend.
Most of all, keep asking God to show up in your messy distressing scene– He is able to make Himself at home in the midst of your crisis, and permeate that whole yucky scene with His fragrant aroma of peace. Powerful peace in the midst of it all, peace in spite of it all. Ask Him to surprise you with His miraculous comfort, His surprising connections that lead to friendship and true fellowship, His unlimited resources for all of your needs.
To the girl who called for help, I’m praying for you.
And to the girl who hasn’t yet made that call, this might just be that nudge that you need, that sign that you asked for, to let you know– you don’t have to journey alone.